Effective Date: April 2, 2026
Welcome to https://theavprince.com (“Site”), operated by Prince Audio and Visual LLC (“Prince Audio & Visual,” “Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide to us through our website, forms, text messaging, email communications, and services.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our Site, submit an inquiry, request a quote, book services, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
– Name
– Email address
– Phone number
– Mailing address
– Event details and preferences
– Payment and billing information
– IP address
– Browser type and device information
– Website usage data
– Any information you voluntarily provide through forms, emails, SMS, questionnaires, contracts, or other communications
We may also collect non-personal information such as browser type, operating system, referring website, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect to:
– Respond to inquiries and provide quotes
– Schedule consultations and services
– Process bookings, invoices, contracts, and payments
– Communicate about your event, services, or account
– Send event reminders, confirmations, updates, and follow-ups
– Improve our website, services, and customer experience
– Maintain internal records and business operations
– Comply with legal obligations
3. SMS and Email Communications
By submitting your phone number or email address through our website, contact forms, booking forms, contracts, questionnaires, or other communication channels, you consent to receive communications from Prince Audio & Visual by text message, phone call, and email.
These communications may include:
– Inquiry responses
– Quotes and proposals
– Booking confirmations
– Contract and invoice notifications
– Appointment reminders
– Event updates
– Service-related communications
– Follow-up messages
SMS message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@theavprince.com.
Consent to receive text messages and emails is not a condition of purchase.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own direct marketing purposes.
We may share your information with trusted third-party service providers only as necessary to operate our business and provide services to you, including:
– Payment processors
– Email and SMS service providers
– Customer relationship management systems
– Scheduling software
– Website hosting providers
– Analytics providers
– Contract and invoicing platforms
– Advertising and marketing platforms
These third parties are only permitted to use your information to provide services on our behalf and are required to keep your information secure and confidential.
We may also disclose information if required by law, court order, subpoena, or government request, or when necessary to protect our rights, safety, or property.
5. Cookies and Tracking Technologies
Our Site may use cookies, pixels, and similar tracking technologies to improve your experience, analyze website traffic, remember preferences, and support marketing efforts.
Cookies may collect information such as:
– Browser type
– Device type
– Pages visited
– Time spent on the Site
– Referral source
– IP address
You may choose to disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.
We may also use third-party services such as Google Analytics or advertising tools that use cookies and tracking technologies.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, or loss.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
– Access the personal information we have about you
– Request correction of inaccurate information
– Request deletion of your information
– Object to or restrict certain processing activities
– Withdraw consent
– Request a copy of your information
– Opt out of marketing communications
To exercise any of these rights, please contact us at info@theavprince.com.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party sites. We encourage you to review their privacy policies before providing any information.
10. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a child under 18, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Prince Audio & Visual LLC
Email: info@theavprince.com
Website: https://theavprince.com